Hinda app settings

Installing the Hinda app

To use the Hinda app, first install it in the website by going to Website Manager, then Websites, selecting your site, and clicking Find more apps.

Install HindaApp in your website, and check for any updates at the account level and the website level.

Configuring the Hinda app settings

Click the Hinda settings menu option that has been added.

The import needs to be run as a local admin user, and this can’t be a superuser account. Set up a new administrator account if you need. Type the account in, and select the auto-fill to confirm.

Enter the relevant token, username and password for the program.

For the other settings, what you configure will depend on the program.

UAT is a QA server, not production, so use UAT for testing, and production when the site is ready to go live.
Leave the catalog field, as this will be set on the eCommerce tab.
The country can be changed on the account settings page under location and localisation.
The tracking category selector is the main category that products are added to, and can usually be left as the default.
The dropship category selector is to track products which Hinda processes as dropship items, so select a category for this if it’s relevant to the program.
The brand category selector does not usually need to be used, but lets you place all brands, e.g. Samsung, Apple, etc, under one category.
Send product order when order is placed is the default, and should be set as this for most programs.

The cart status is an important field - when an order is placed it will have a not fulfilled status (N), and under orders can be changed to a fulfilled status (C). This should usually be set as N, so orders are sent to Hinda when the order has been placed but not fulfilled. If it is left blank, the default is to send orders when they are marked as fulfilled, which means the order will only be sent to Hinda when the order status for each order is manually changed to fulfilled on the order page.

Click on the eCommerce tab, and select the relevant catalog for your program. Again set the cart status here to N. If the default country on the checkout page should be different to the country displaying here, this can be updated.

On the settings tab, you'll see the following buttons along the top of the page.

Update orders: Update the order status to force send any orders in the system that haven’t gone through to Hinda.

Sync cats and products: Run a full resync of products and categories from the Hinda online inventory. This is required whenever inventory counts change on the Hinda side, or when setting up a catalog for the first time.

Download catalog export from Hinda: Save a plain file of the catalog.

Upload catalog export from Hinda: Import products if there’s no link to Hinda inventory but you have downloaded the catalog export before.

Importing the Hinda catalog

Click sync cats and products to import the products from the selected Hinda catalog into your account.

Refresh the page to see the status of the import, and once it is finished you'll be able to view the imported categories and products in your account.

Testing the order process

Once the import process has finished, test your configuration by logging in as a user and placing an order.

Go to Products & Stores, then Orders, and view the order that has been placed. At the bottom of the page, you'll see that the order has been sent to the warehouse as we had the order send status set to N (not fulfilled).

If the order status was C (completed), we would need to mark this order as fulfilled for it to be sent to the warehouse.